00516nam a2200181 a 4500001001300000003000900013005001700022008004100039020002200080082001500102100001700117245007400134260004700208300000900255500003500264650001800299700001700317nice12345678IN_TiNIC20260116014501.0070307s2004 newa grp 000 0 eng  a8176495255 c9900a302.2bBON aBonet, Diana aThe Business of Listeningb A Practical Guide to Effective Listenting aNew Delhi bViva Books, 3rd Edition c2004 a102p aincludes index and biblioraphy aCommunication1 aBonet, Diana