TY  - BOOK
AU  - Bonet, Diana
AU  - Bonet,Diana
TI  - The Business of Listening:  A Practical Guide to Effective Listenting
SN  - 8176495255   
U1  - 302.2 
PY  - 2004///
CY  - New Delhi 
PB  - Viva Books, 3rd Edition 
KW  - Communication
N1  - includes index and biblioraphy
ER  -