Ferguson, Jan <br/><br/>
Perfect Assertiveness   All You Need to Get It Right First Time 

 - London  Vintage  1996 
 - 117p 
<br/><br/> includes index and biblioraphy 
<br/><br/>Notes, Index 
<br/><br/><label>ISBN: </label>0096179        95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in Management
<br/><br/><label>Dewey Class. No.: </label>658.45  / FER