TY  - BOOK
AU  - Ferguson, Jan
AU  - Ferguson,Jan
TI  - Perfect Assertiveness:  All You Need to Get It Right First Time
SN  - 0096179      
U1  - 658.45 
PY  - 1996///
CY  - London
PB  - Vintage
KW  - Communication in Management
N1  - includes index and biblioraphy; Notes, Index
ER  -