00294nam a22001097a 4500020001800000082001600018100002200034245005200056260003900108300000800147650002900155  a0-919614-81-7  a303.69bPIC  aPicard Cheryl A.   aMediating Interpersonal and small Group Conflit  aOttawabThe Golden Dog Pressc1998  a136  aConflict transformation